Who we are
Nobbo Creative Studio is a social, content, brand and web studio in Dhaka, Bangladesh. This page covers the website nobbo.studio: its forms, its WhatsApp buttons and its optional analytics.
Questions about your data go to a real person on WhatsApp: +880 1825-614637, or by email: hello@nobbo.studio.
What we collect
What you type into our forms
Our contact, free page audit, Try Nobbo, package builder and careers forms ask for things like your name, business or brand, phone or WhatsApp number, email, page or website link, budget range, the package you picked and your message. Careers applicants may also share portfolio and CV links. The public website does not accept file uploads.
If you are a client using your portal
Our clients’ own people can sign in at app.nobbo.studio to follow their projects, approve designs and posts, see their content calendar and download invoices and reports. For that we keep your name, your e-mail, your password only as a one-way scrambled hash (never the password itself), when you last signed in, and what you write there: your approvals and comments. The files our team shares with you (designs, PDFs) are kept on our server; photos are redrawn when we upload them, which removes hidden details such as the location they were taken.
Your social accounts and shared files
When we post for you, your Facebook Page and Instagram are connected through Meta Business Suite partner access, and you can connect YouTube and TikTok from your portal. We keep only the access keys those services give us, encrypted, and use them only to publish what you approved. You can disconnect any time, in your portal or in the service itself (for Google: Google account → Third-party access).
Posting to YouTube uses the YouTube API Services: by connecting YouTube you agree to the YouTube Terms of Service, and Google's Privacy Policy applies.
Files you upload in the portal, and the designs and videos we make for you, are kept in the studio's Google Drive, in a folder for your business.
A few technical basics, sent with each form
- the page you sent it from, and the date and time;
- your browser’s “user agent” (browser and device type), shortened;
- a scrambled code made from your IP address. It is one-way: we can tell when the same connection sends a burst of forms within a few minutes, but we never store the IP address itself.
What we don’t collect
No payment details, no page passwords, no ID documents. Payment happens outside this website, and we only connect to your social pages through Meta Business Suite partner access.
Like every website, our hosting provider’s servers may also keep standard technical logs (such as IP address, page requested and time) to run and protect the service.
How we use it
We use it to
- reply to you, on WhatsApp, by phone or by email
- prepare a quote, proposal or trial slot for your brand
- review your application if you joined our talent network
- keep spam and abuse out of our forms
We never
- sell or rent your details to anyone
- add you to someone else’s marketing list
- ask for your page password
- store your raw IP address with a form
Where it’s kept and who sees it
Form submissions are saved on our hosting server at Hostinger, in a folder locked from the public web, and read in our team workspace, where every team member signs in with their own account and a 2-step code. Client portal accounts, approvals, shared files and invoices are kept in a private database on the same server, outside the public web folder. If e-mail alerts are switched on, a copy is also e-mailed to the studio’s own inbox.
Only the Nobbo team works with your details. The companies involved in running the site are Hostinger (hosting and e-mail delivery) and, only if you use them, WhatsApp, Anthropic (its AI model Claude may write our assistant’s replies on WhatsApp and in the chat on this site) and the analytics tools described below. Hostinger’s servers may be located outside Bangladesh.
Content files sit in the studio's Google Drive (Google). A post you approved goes to the platforms it is meant for: Meta (Facebook, Instagram), Google (YouTube) and TikTok, under their own terms.
How long we keep it
| What | Why | How long |
|---|---|---|
| Your form answers | To reply and prepare your proposal | Up to 24 months, then deleted automatically |
| Scrambled IP code | Spam and abuse protection | 10 minutes in our spam filter; stored with your form for its lifetime |
| Your cookie choice | So the banner doesn’t ask you twice | In your own browser, until you clear it |
| Chats with our WhatsApp number | To answer you and prepare quotes | Up to 24 months after our last chat, or sooner if you ask |
| Chats in the chat on this site | To answer you and prepare quotes | Up to 24 months after the last message, or sooner if you ask |
| Connections to your social accounts | To publish what you approved | Until you or we disconnect them; the keys are deleted with the connection |
| Your client portal account, approvals and shared files | To run our work together | While we work together; deleted, files included, when we close your account or you ask |
WhatsApp and the chat on this site
Our WhatsApp buttons open a chat with the studio, sometimes with a message already written for you. Nothing is sent until you press send in WhatsApp. If a form can’t be delivered, the site offers to put your answers into a WhatsApp message instead, and again you see it and send it yourself.
WhatsApp is a Meta service, so your chats are also covered by WhatsApp’s own privacy policy.
Messages to our WhatsApp number
When you message +880 1825-614637, it reaches us through the WhatsApp Business Platform, run by Meta. Our assistant may answer first with a short menu. Choose “Talk to a person” at any time and someone from the team replies.
We keep your WhatsApp name and number, your messages and our replies with their times, and the project details you send for a quote. We use them only to answer you and prepare your quote, and we only message you about your enquiry.
They’re stored on the studio’s own system and read only by the Nobbo team; Meta delivers the messages under WhatsApp’s business terms. We delete chats after 24 months, or sooner if you ask.
The chat on this site
The face in the corner of every page opens a chat with the same assistant. We keep your messages and our replies with their times, the page you started on, and the name, number or e-mail you choose to give, so the team can read the chat, follow up and prepare your quote. The team may also answer you there.
The chats are stored on the studio’s own system and read only by the Nobbo team. When the assistant writes a reply with Claude, the conversation is sent to Anthropic for that reply. Your browser remembers the chat so you can carry on later; “Start a new chat” forgets it there. We delete chats after 24 months, or sooner if you ask.
Cookies & analytics
The website itself sets no tracking cookies. It only remembers your answer to the cookie banner, in your own browser.
We may use Google Analytics and the Meta Pixel to see which pages help people and which ads work. When they are enabled, they load only after you click “Allow analytics” in the cookie banner. Choose “Only essential” and they never load. No banner on your screen means no analytics are running, unless you allowed them earlier. Change your mind any time with Cookie settings at the bottom of every page, or by clearing this site’s data in your browser.
Your choices
Ask us what we hold about you, ask us to correct it, or ask us to delete it. Send a WhatsApp message to +880 1825-614637 or an email to hello@nobbo.studio with the name and number you used. We remove your form and chats from our records and confirm once they’re gone.
Security
- The whole site runs on HTTPS.
- Saved forms sit in a folder the public web cannot open.
- Our team workspace needs each person’s own password and a 2-step code, and locks out repeated wrong guesses.
- Client portal passwords are stored only as hashes; invite links work once and expire after 48 hours; each client sees only their own portal.
- IP addresses are scrambled before we save anything.
No system is perfect, so we keep what we store small.
Changes & contact
If what the website does changes, for example a new form or a new tool, we update this page and the date at the top. The newest version is always the one here.
Questions? WhatsApp +880 1825-614637. Our terms cover working together, in the same plain words.
